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Privacy Policy

PRIVACY POLICY

Edison Fraser is committed to protecting your personal information when you are using our services. We want our website to be a safe and enjoyable environment for our audience. This Privacy Policy relates to our use of any personal information you provide to us through the Edison Fraser website. In order to provide you with the full range of Edison Fraser services, we are sometimes required to collect information about you. Edison Fraser is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal data. The Edison Fraser website contains hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, including cookies, and we urge you to review them before using. Third-party websites will govern the use of personal information you submit or that is collected by cookies whilst visiting these websites. Edison Fraser do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

What information will Edison Fraser collect about me?

When you sign up to receive a service from any Edison Fraser website including but not limited to; Mortgages, rentals, sales, sales progression, property management, commercial property and competitions – we may ask for personal information about you. The personal information can consist of information such as your name, email address, postal address, telephone or mobile number or date of birth. Different web pages may ask for different personal information. By entering your details in the fields requested, you enable Edison Fraser and its service providers to provide you with the services you select. Please note that sometimes on the web pages we will require you to provide additional personal information, and at times this may be sensitive information. When we ask for this information, we will specify further on these web pages why we are collecting your information and how we will use it. Edison Fraser also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network devices on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

When will Edison Fraser contact me?

Edison Fraser may contact you:

  • In relation to the functioning of any service, you have signed up for in order to ensure that Edison Fraser can deliver the best service to you.
  • To invite you to participate in surveys about Edison Fraser services (participation is always voluntary)
  • For marketing purposes which you have specifically agreed to.

Local pages will give you detailed information about how Edison Fraser will contact you in relation to specific services.

Will Edison Fraser share my personal information with anyone else?

Edison Fraser will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). We will only use your information within Edison Fraser, however, Edison Fraser may use a third party to process your information. Edison Fraser requires any third party to comply strictly with its instructions and Edison Fraser will require that they do not use any personal information for their own business purposes.

How long will Edison Fraser keep my personal information?

Edison Fraser will hold your personal information on our systems for as long as is necessary for the relevant service, or relevant contract you hold with Edison Fraser corporate retention schedule (this is a database that defines which documents should be kept and for how long). When you contribute your information to the Edison Fraser website we will generally only keep this for as long as is reasonably required for the purpose for which it was submitted.

Changes to Edison Fraser

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to the Edison Fraser website. The date of the most recent revisions will appear on this page.

COOKIES POLICY
What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) browser from a website that you have visited. Each website can send its own cookies to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Certain personalised services cannot then be provided to that user and accordingly, you may not be able to take full advantage of all of Edison Fraser web site features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. During the course of any visit to Edison Fraser web site the pages you see, along with a cookie, are downloaded to your device. Many websites do this because cookies enable website publishers to do useful things like finding out whether the device (and probably its user) has visited the website before.

How does Edison Fraser use cookies?

Information supplied by cookies can help Edison Fraser to analyse the profile of our visitors and help us to provide the user with a better experience. For example – if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits. Edison Fraser uses a number of independent measurement and research companies who gather information regarding the visitors to the Edison Fraser site on our behalf using cookies, log file data and code which is embedded on our website. Edison Fraser uses this information to help improve the services we provide to our users. Edison Fraser strictly requires that third parties do not use any information for their own business or other purposes. Edison Fraser’s website may use cookies for a specific reason – for example, to help a specific website section work effectively on your device. If this is the case, the local terms for that area of the website will make this clear and you should refer to those local terms for additional information.